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Visit our seasoned concierge for expert insight and insider deals to the best of Chicago.

Stop by our desk or contact the hotel in advance at 312.334.6450 or concierge@hardrockhotelchicago.com to take advantage of celebrity-caliber connections.

Our Standard Services Include
  • Spa services – In addition to massages, we also offer facials, manicures and pedicures via our spa partner. Learn more about our spa services.
  • Limo service – Whether your plans include a concert, sporting event or cruise along the lake, we can help you arrive in style.
  • Shipping supplies – We have the supplies to get what you need and to send it where it needs to go.
  • Restaurant reservations – A friendly and knowledgeable advocate is crucial in a town known for its restaurant prowess. Let us make a suggestion or two and call ahead for you! Learn more about our dining establishments.
  • Tickets – You tell us what you want to see, and we will help you get in. Please contact us in advance for limited-run shows, sporting events or other popular activities.
Message from Our Concierge

Whatever your request, we are on it and will help make it happen. We like to think everything is possible during your stay at our downtown Chicago hotel!

We are connected to the pulse of the city, so if you're looking for something to do, a place to eat or a fun Chicago adventure way off the beaten path, we are at your service.

Our concierge is your source to what, where, when and how while you are staying with us at our Chicago hotel. Serving you is our pleasure – just ask!

Business Travelers Program
230 North Michigan Avenue, Chicago, Illinois 60601 | 312.345.1000
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Triple A - Four Diamond Award